FAQ
111 dat Frequently Asked Questions
Find answers to the most commonly asked questions about deposits, withdrawals, account management, and security — all in one place. Check the sections below for any issue — your answer is here.
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Withdrawals
How to Withdraw
Yes, to withdraw from 111 dat your bKash, Nagad, or Rocket wallet must be registered in your own name and must match the name on your account. Withdrawals to third-party wallets are not allowed. This is a required rule to protect your funds.
Withdrawals at 111 dat are available 7 days a week, 24 hours a day. There are no separate restrictions for nights or holidays. Withdrawals generally take 15 minutes to 2 hours to complete. For bank transfers, the relevant bank's operating hours may affect processing time.
Withdrawals normally complete within 15 minutes to 2 hours. If it has been pending longer than that, there are a few possible reasons — incomplete account verification, a mismatch in wallet details, or a bank delay. In this case, contact 111 dat's 24/7 live chat; the support team will resolve it quickly.
For the 111 dat welcome bonus, the bonus amount must be wagered 25 times. Example: if you deposit ৳1,000 and receive a ৳1,000 bonus, the wagering requirement is ৳1,000 × 25 = ৳25,000. Only after meeting this requirement can you withdraw earnings from the bonus. Wagering requirements may differ for each offer.
The minimum withdrawal amount at 111 dat is ৳500. This applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Before withdrawing, make sure your account verification is fully complete.
A bKash withdrawal usually completes within 15 minutes to 2 hours. For faster processing, make sure your bKash number is correctly linked to your account and the name matches. If you have any issues, let us know via live chat.
Deposits
Deposit Money
The minimum deposit at 111 dat for all game types, including slot games, is ৳300. This is the same for every method — bKash, Nagad, Rocket, Upay, and bank transfer. You can start playing even on a small budget.
111 dat does not charge any processing fee on deposits. However, your mobile banking operator (such as bKash or Nagad) may apply their own transaction charges according to their own policies. Please contact the relevant operator for details on those.
111 dat currently supports five deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfer, major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank are supported. The minimum deposit for each method is ৳300.
After logging in to 111 dat, go to the "Deposit" section and select Nagad. Send money from the Nagad app to the merchant number shown, enter the transaction ID in the form, and confirm. Your balance will update within a few minutes. Use a Nagad number registered in your own name.
Yes, making your first deposit through bKash or any other approved method will give you a 100% bonus, up to ৳20,000. Example: a ৳1,000 deposit earns a ৳1,000 bonus, giving you a total balance of ৳2,000. A wagering requirement applies — the bonus amount must be wagered 25 times.
In most cases, deposits are credited within a few minutes. If there is a delay, contact 111 dat's 24/7 live chat with your transaction ID and amount. Make sure the correct merchant number and reference were used at the time of payment.
Security
Stay Safe
A strong password should be at least 10 characters long and combine uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Do not use your date of birth, phone number, or any easily guessable information as a password. Keep a separate, unique password for your 111 dat account.
Yes, 111 dat uses SSL technology to encrypt all data transmission. Your personal information, password, and payment details are sent through secure channels. If you see "https" and a lock icon in your browser's address bar, the connection is secure. Learn more in our privacy policy.
Change your password immediately and contact 111 dat via 24/7 live chat or email. The support team can investigate the account and temporarily lock it if needed. It is also advisable to change your bKash or Nagad PIN. If there are any suspicious transactions, take screenshots and keep them.
Always check the address in your browser's address bar. Fake sites typically make small changes to the original address (extra characters, misspellings, or a different domain extension). Avoid clicking on unfamiliar links — type the address directly or use a trusted bookmark. If in doubt, verify via live chat.
No — never. You must not share your OTP, bKash PIN, or Nagad PIN with anyone, not even 111 dat support. The real support team will never ask for your PIN or OTP. If someone asks for this information, it is definitely an attempt at fraud. Stop all communication immediately and report it to us.
111 dat has a mandatory age requirement of 21+. You can set playing limits, take breaks, and temporarily close your account if needed. You will find detailed guidelines and support information on the responsible gaming page. Keeping control over your play is the most important thing.
Account Management
Member Account
To register, you need an active mobile number, an email address, and your correct personal details (name, date of birth). You must be at least 21 years old. Only one account can be opened per mobile number. A national identity card may be requested later for verification purposes.
Go to the 111 dat Login page and log in with your registered username or mobile number and password. When logging in on a new device, OTP verification may be required — enter the code sent to your registered number. This is a normal process to keep your account secure.
A username must generally be 6–20 characters long and can contain letters and numbers. A password must be at least 8 characters long and should be a combination of uppercase and lowercase letters, numbers, and special characters. Do not use a password at 111 dat that you use anywhere else.
Go to account settings to change personal information and follow the instructions. OTP or another verification method may be required to confirm your identity. For major changes (such as name), contact 111 dat's live chat for assistance.
Click the "Forgot password?" option on the login page. Enter your registered mobile number or email — a reset link or OTP will be sent there. Complete the verification and create a new password. If you have trouble, get help from 111 dat live chat.
111 dat's VIP program has three levels: Bronze, Silver, and Gold. The Bronze level offers up to 0.5% weekly cashback, Silver offers 1.0%, and Gold offers 1.5% weekly cashback. You can gradually move up to a higher level based on regular play and activity.
Have more questions? We're always here
If you did not find the answer to your question in this FAQ, contact the 111 dat support team directly. Support is available in Bengali and English, 7 days a week, 24 hours a day.
24/7 Live Chat
Email Support
Email: [email protected]