Personal Information Protection

111 dat's Privacy Policy

Your personal information is extremely important to us. This policy explains how we collect your information, what we use it for, and how we keep it secure.

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Last Updated: January 2025  |  Effective Date: January 2025  |  Version: 2.0

1

Introduction and Scope

This privacy policy applies to all services on the 111 dat platform. When you use the 111 dat website, create an account, make a deposit or withdrawal, or contact our support team — you voluntarily provide certain information. This policy clearly explains how that information is managed.

111 dat believes that users should have full control over their own information. This policy therefore provides detailed answers to three questions: what information we collect, why we collect it, and how we protect it. This policy should be read alongside the site's other terms — in particular the Terms and Conditions, which cover the general terms of using our services.

If you do not agree to this policy, please refrain from using 111 dat's services. We do not collect information from anyone under 21 years of age, and any such information collected unintentionally will be deleted.

1.1 Scope of the Policy

This privacy policy applies only to 111 dat's own platform. Third-party websites and payment gateways have their own privacy policies, for which 111 dat is not responsible.

2

What Information We Collect

111 dat collects only the information that is necessary to provide its services. Collecting excess or unnecessary information is against our policy.

2.1 Registration and Identity Information

Information you provide when opening an account:

  • Full name and date of birth
  • Email address and mobile number
  • Password (stored in encrypted form)
  • Preferred currency and language selection

2.2 Identity Verification (KYC) Information

To ensure security and prevent money laundering, 111 dat carries out identity verification as required. The information that may be requested includes:

  • Copy of national ID card or passport
  • Proof of bank account or mobile banking number (bKash, Nagad, Rocket, or Upay)
  • Proof of address (utility bill or bank statement)

This information is used solely for verification purposes and is stored on secure encrypted servers.

2.3 Financial Transaction Information

Required transaction details are collected at the time of deposits and withdrawals. This includes the date and amount of the transaction, the type of payment method used, and the transaction ID. Full card numbers or PIN codes are never stored.

2.4 Technical Information

When you use the platform, certain technical information is collected automatically:

  • IP address and device identifier
  • Browser type and operating system
  • Session duration and navigation patterns
  • Cookie and local storage data

2.5 Gaming Activity Information

111 dat stores gaming history to improve the gaming experience and ensure responsible gaming. This includes bet amounts, win and loss records, session duration, and preferred game types.

3

Purpose of Information Use

111 dat uses the information it collects only for specific purposes. The main uses are outlined below:

3.1 Service Operations and Identity Verification

Information is used to create and manage your account, ensure login security, process deposits and withdrawals, and complete identity verification. A minimum deposit of ৳300 and a minimum withdrawal of ৳500 apply to all payment-related matters.

3.2 Customer Support

111 dat's support team may view your account information to resolve any complaints or issues you raise. Support is available 24/7 via live chat and email in both Bengali and English.

3.3 Security and Fraud Prevention

Technical information is analysed to detect suspicious activity, prevent multiple accounts, and block unauthorised access. This helps protect the funds of all users.

3.4 Responsible Gaming

Gaming activity is monitored and limit recommendations are made where needed. Following the responsible gaming guidelines, 111 dat is committed to maintaining a healthy gaming environment for all users.

3.5 Legal Obligations

Under applicable laws and regulations, information may need to be provided in response to lawful requests from authorities. In such cases, only the information legally required is disclosed.

3.6 Service Improvement and Analytics

Anonymous analytical data is used to improve platform performance, develop new features, and enhance the user experience.

4

Sharing Information with Third Parties

111 dat never sells or rents your personal information. However, limited information may be shared with third parties in specific circumstances:

4.1 Payment Processors

Necessary information is shared with the relevant payment processor to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer. These third-party organisations have their own privacy policies.

4.2 Technology Service Providers

We work with certain technology partners for server operations, cybersecurity, game software, and analytics services. Strict data protection agreements are in place with all of them.

4.3 Legal Authorities

Required information may be provided in response to a court order or a lawful request from a law enforcement agency. In such cases we always follow a policy of disclosing the minimum necessary information.

4.4 Corporate Restructuring

In the event of a business merger or acquisition, information may be transferred. In such circumstances users will be notified in advance and this privacy policy will continue to apply.

5

Cookie and Tracking Technologies

111 dat uses cookies and similar technologies to improve the user experience and ensure the platform functions correctly.

5.1 Essential Cookies

These cookies are necessary to maintain login sessions, manage security tokens, and remember your preferences (language and currency). Disabling them will prevent the platform from working properly.

5.2 Analytical Cookies

These are used to analyse which pages are used most, where users encounter problems, and how the platform is performing. Data from these cookies is always anonymous.

5.3 Cookie Controls

Non-essential cookies can be disabled from your browser settings. However, disabling essential cookies may cause some services to stop working correctly. On your first visit you are informed about cookies and your consent is obtained.

6

Data Security Measures

Keeping your information secure is 111 dat's top priority. To this end we have put in place industry-standard technical and administrative safeguards.

6.1 Technical Safeguards

  • SSL/TLS encryption used for all data transfers
  • AES-256 encryption for stored sensitive data
  • Firewall and intrusion detection systems
  • Regular security audits and vulnerability testing
  • Automatic logout and suspicious login alerts

6.2 Administrative Safeguards

  • Staff data protection training and policies
  • Need-to-know basis access to information
  • Confidentiality agreements with third-party partners
  • Rapid response plan in the event of a data breach

6.3 User Responsibilities

You also play a role in keeping your account secure. Use a strong password, do not share your OTP with anyone, and if you notice any suspicious activity, notify 111 dat's support team immediately.

7

Data Retention Period

111 dat does not retain information longer than necessary. Retention periods are determined according to the type of information and legal requirements.

7.1 Active Accounts

All information is retained for as long as the account remains active. Transaction history and gaming records are kept for the long term to meet legal obligations.

7.2 Closed Accounts

After an account is closed, necessary financial and identity information is retained for a defined period. Other information is deleted in stages.

7.3 Requests to Delete Information

You may request deletion of information that is not subject to legal obligations. To do so, send a request via the contact details listed below. Once verification is complete, the information will be deleted within the set timeframe.

8

User Rights

111 dat recognises the following rights of users regarding their information and supports them in exercising those rights:

8.1 Right to Access

You may request a copy of the information stored in your account at any time. This is generally provided within 30 working days.

8.2 Right to Correction

If any of your information is incorrect, you may request that it be corrected. Some information can be changed directly from account settings; for others you will need to contact the support team.

8.3 Right to Deletion

Where there is no legal obligation to retain it, you may request that your information be deleted. However, in some cases (such as ongoing disputes or financial transaction records) it may not be possible to delete all information.

8.4 Right to Restrict Processing

In certain circumstances you may request that your information only be stored and not processed. For more details, you can visit the Frequently Asked Questions or speak directly with the support team.

8.5 Right to Lodge a Complaint

If you have any complaint about how your information is handled, please inform 111 dat's support team first. If the matter is not resolved, you have the right to approach the relevant authority.

9

Protection of Minors

All 111 dat services are for persons aged 21 or over only. Information from minors is not knowingly collected.

Age is verified at the time of account registration. If a user is found to be under 21, the account is closed immediately and the information collected is deleted. If a parent or guardian believes their child is using 111 dat, please notify the support team.

10

Policy Changes and Updates

111 dat may update this privacy policy from time to time to keep pace with changes in technology, law, and business. You will be informed of changes in different ways depending on their nature:

10.1 Minor Changes

For small or clarifying changes, the "Last Updated" date at the top of the page is changed.

10.2 Significant Changes

If there are notable changes to how your information is collected or used, you will be notified by email or via a platform notification. Notice will be given at least seven days before such changes take effect.

Continued use of the platform after any changes will be taken as agreement to the new policy. If you object to any change, you will have the opportunity to close your account before it takes effect.

Privacy Contact

If you have any questions, requests to access your information, or complaints regarding this privacy policy, please contact 111 dat's support team. We provide support in Bengali and English 24/7.

[email protected]

When contacting us by email, please write "Privacy Request" in the subject line.

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