Safe and Responsible Gaming

111 dat Responsible Gaming

When entertainment becomes a habit, it is important to stay alert. 111 dat believes every player should know their limits and enjoy gaming consciously. On this page you will find guidance on safe gaming and where to get support.

For players 21 and over
24/7 Live Support
Self-Exclusion Option
Our Position

Gaming is for fun — not for stress

111 dat is an entertainment platform where you can enjoy slots, live casino, sports betting, and more. We always keep in mind that gaming is a form of entertainment — not a source of income. Every player should play within their financial means and be mentally prepared for both winning and losing.

Our Terms and Conditions clearly state that 111 dat is for individuals aged 21 and over only. Age verification is a priority for us, as protecting minors from gaming is an important part of our responsibility. If you suspect someone you know is using the platform while underage, please inform our support team immediately.

For answers to general gaming questions, visit our FAQ section, where detailed information is organised for easy reading.

Remember: Gambling always carries the risk of losing money. Repeatedly playing in the hope of recovering lost money is a dangerous habit. Set a budget, stay within your limits, and take breaks.

Stay in Control

Self-Limits and Protection Tools

111 dat lets players set limits according to their own preferences. These tools help you keep your gaming under control.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount so you stay within your budget.

Financial Control

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, the account will automatically pause.

Time Management

Loss Limit

Set a limit on how much you can lose before play is stopped, so you do not overspend in the heat of the moment.

Limit Your Losses

Temporary Break

Suspend your account temporarily for anywhere from 24 hours to 30 days. You will not be able to log in during this time.

Cooldown Mode

Self-Exclusion

If you need a longer break, choose a permanent or long-term self-exclusion. The account cannot be reactivated during this period.

Long-Term Protection

Support Assistance

Contact our 24/7 live chat or email to set any limit or close your account.

Direct Support
Protection Request

Request Self-Exclusion

If you feel you need a break, let our support team know using the details below. We provide assistance 24/7 in both Bengali and English.

After you submit this form, our support team will take the necessary action on your account.

Warning Signs

Common Signs of Problem Gaming

If you notice one or more of the following signs in yourself, consider seeking help.

Behavioural Signs

  • Feeling the urge to play again to recover money you have lost
  • Hiding the amount you gamble from family or friends
  • Playing while neglecting work, studies, or family responsibilities
  • Trying to stop but repeatedly coming back

Financial and Emotional Signs

  • Borrowing money or spending savings to fund gaming
  • Feeling restless or irritable when unable to play
  • Using gaming to cope with stress, loneliness, or low mood
  • Spending money set aside for daily expenses on gaming

These signs are not a sign of weakness — they are health signals. Getting help at the right time can bring the situation back under control.

Get Support

Where to Get Help

Acknowledging a problem and asking for help takes courage. You are not alone — the options below are here for you.

111 dat Live Chat

Our support team is available 24 hours a day, 7 days a week in both Bengali and English. Reach out directly via live chat for any concerns about account limits, self-exclusion, or gaming.

  • Immediate response
  • Chat in Bengali
  • Confidentiality maintained

Email Support

Write to us by email for any responsible gaming request or information. Our team is always ready to respond to your message.

[email protected]

Family and Counsellors

Talk to a trusted family member or friend. Seeking help from a professional mental health counsellor can also be very effective — especially if gaming is affecting your mental wellbeing or relationships.

Our Commitment

What 111 dat Ensures

Responsible gaming is not only the player's job — it is our responsibility too. You can learn more about 111 dat's values on our About Us page.

  • Age Verification: Every account's age is confirmed at the time of registration.
  • Data Protection: Your personal information is kept secure. Read our Privacy Policy for details.
  • Transparent Information: The RTP and rules of every game are clearly communicated.
  • Limit-Setting Options: Deposit limits, session limits, or self-exclusion can be activated at any time.
  • Always Available: 24/7 live chat and email support in both Bengali and English.
  • Protection of Minors: No one under the age of 21 may open or use an account.
Tips for Healthy Gaming

Follow These Guidelines to Stay Safe

  • Set a budget before you play and stick to it — stop when the budget runs out.
  • See gaming as entertainment, not as a way to earn money.
  • Do not play when you are tired, emotionally distressed, or under the influence of alcohol.
  • Take regular breaks — step away at least once an hour and drink some water.
  • Never play with money set aside for savings, rent, or food.
  • Let someone close to you know how much time and money you are spending.
  • If in doubt, take a break. Taking a break is always the right decision.
Frequently Asked Questions

Questions About Responsible Gaming

Self-exclusion is a protection measure that lets you block access to your own account for a set period of time. During this period, logging in, making deposits, or playing games will not be possible. To reactivate the account after the period ends, you must contact the support team and complete a verification process. In the case of permanent self-exclusion, the account can never be reactivated.

Yes, you can lower your deposit limit at any time and it takes effect immediately. However, increasing the limit requires a waiting period, to prevent impulsive decisions. To change your limit, contact our 24/7 live chat or email support.

No. 111 dat strictly serves players aged 21 and over. Age is verified at registration, and if there is any suspicion that an account is being used by a minor, it will be closed immediately and the balance will be returned.

Talking openly is the best approach. Share your feelings with a trusted family member. Clearly explain how much you are playing, how much money you are spending, and how it is affecting you. If needed, seek help from a professional mental health counsellor. Acknowledging the problem is the first step toward a solution.

Yes. Your account balance remains completely safe during a temporary break or self-exclusion. Once the break ends or the account is reactivated, the balance will be available. If you wish to request a withdrawal during the break, you can do so through the support team.

Many slot games offer a demo mode where no real money is spent. This helps you understand the rules and enjoy gaming without any financial pressure. If you feel that playing with real money is harmful to you, demo mode is a good alternative.